VCM - Tilgin's ACS - NorthBound Interface

NorthBound Interface

Web services interface for easy operation management

Tilgin's remote management platform seamlessly interfaces with your OSS/BSS and CRM systems via its powerful NorthBound Interface (NBI). VCM exposes its functionality through a programmatic interface, enabling a simplified provisioning and service activation procedure for your customers.

A typical example of NBI usage is to leverage Tilgin’s mass management capabilities towards your customer self-service web portal. There, a subscriber can use an online form to order new services and automatically get the corresponding provisioning information on her device without the operator's intervention – enabling a completely automated service upgrade solution.

Service provisioning, or new provisioning, will be greatly facilitated by using the well-defined API of our TR-069 Auto Configuration Server.

Notifications

The NorthBound Interface of the VCM is of course not limited to the sole configuration of devices. Your teams and your systems can receive notifications of alarms and other events using JMX or SNMP traps, as well as emails. Never miss again the first signs of a problem in your deployment thanks to instant notifications to your existing monitoring systems!

Existing integrations with other OSS/BSS

OSS/BSS Logos

 And more...

The VCM NBI also enables integration between the VCM and your LDAP company directory. This way, all your users get to use a unique login for all internal applications. This is very practical for large departments with considerable turn-over like helpdesk and call center departments.

Finally, none of your data is locked in the VCM and you can easily export configurations and statistics from our system to a universal file format or interactively fetch the data using the Web services interface.

See below a list of some of our existing integrations with other OSS/BSS systems, including a number of home-grown ones using Java or C# technologies.

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