Complete TR-069 support
VCM supports any TR-069 compliant device: From low-end Terminal Adapters, high-end Home Gateways, STB, NAS, Femtocell devices, and even CE devices like USB storage devices.
Currently VCM 5.8 has deployed support for Broadband-Forum specifications: TR-069, TR-098, TR-104, TR-106, TR-111, TR-135, TR-140 and TR-196.
VCM is purely data-driven when it comes to data model handling. New data models, including any vendor specific extensions, are handled instantly without any prior-integration or adoption. It is only matter of importing another data model description file into xml.
Live Dashboard with statistics
With the VCM dashboard, any critical operational processes, such as massive software upgrades or configuration changes, can be monitored and followed closely. Also any CPE going offline or restarting excessively can be easily detected.
A convenient set of system metrics are also available as live graphs to show the status of the system. These graphs include historical data so that you can review the system performance over time. This is accomplished by taking samples from these metrics automatically, which are then archived periodically.
In addition to the server statistics shown as graphs, CPE performance statistics can be collected. This data can provide the measurement of service quality, network behavior, and CPE delivery and usage. VCM actually allows periodical collection of any type of data from the CPE. By analyzing the data collected, you can deliver quality and plan for the growth of your business.
Flexible service provisioning
Service provisioning with VCM is fully "plug & play" today. VCM supports various methods to accommodate different business models and network scenarios. There are many out-of-the-box models; however special solutions can be easily customized on demand.
Service provisioning is comprised of not only configuration updates but also software upgrades. Likewise, smooth handling of replacement devices is big part of VCM's service provisioning feature.
In VCM 5.8, it is possible to dynamically apply configuration changes based on a CPE's IP address or hierarchical group. Additionally, any other arbitrary information that a CPE or groups of CPEs might have can be tagged in the database and serve as the basis for dynamic configuration changes.
Intelligent mass management
Hierarchical grouping and configuration inheritance is one of the tools that bring structure to your overall system. Efficiency is key when the service level for thousands of subscribers are upgraded at once or when devices with multiple services are managed together.
GUI based CPE grouping via service levels, geography or any other criteria that serves your workflow makes the complex handling of CPE configuration easy and manageable.
When grouped by geography, for example, dropping a new subscriber into the appropriate group causes the system to automatically configure the applicable dial plans and network parameters for the respective geographical area into the CPE.
If sub-grouped by service levels, upgrading a customer to a higher speed connection or an answering machine service or Triple Play services is no more complex than moving them to another pre-defined folder. All network connections, service parameters, and QoS configurations are dynamically reconfigured.