VCM Workflow
VCM was designed to handle every step of the subscriber's life cycle in an efficient manner for the service provider. The service provider needs different tools in the different phases of the life cycle of a device, and by extension of a customer, to be efficient and this is something that VCM has been especially tailored to enable.
VCM offer process-driven CPE remote management and will support the service provider over time:
- Initial device provisioning
- Zero touch provisioning
- Upgrading service levels
- Proactive maintenance
- Troubleshooting
- Monitoring
